01Answers from approved sources
Answers from your documents and guides, citing the source of each answer.
Instant assistant platform
Chatbots and Smart ConversationChatbots
A smart assistant that answers your audience and staff from your organization’s own knowledge, around the clock, in Arabic and English
Answers from your knowledgeArabic and EnglishHuman handoverConversation reports
About the product
Chatbots and Smart Conversation
We build an AI-powered instant assistant for your organization that answers beneficiaries and staff from its approved knowledge sources: guides, policies, FAQs and databases. It runs on your website and the channels you choose, hands the conversation to a specialist when needed, and comes with a dashboard showing what people ask most.
Features and modules
What does the instant assistant offer?
A smart assistant that answers your audience and staff from your organization’s own knowledge, around the clock, in Arabic and English
02Arabic and English
Understands questions in formal Arabic, dialect and English, and replies in the user’s language.
03Multiple channels
Works on your website, portal and the messaging channels your organization uses.
04Human handover
Passes the conversation to a specialist for complex questions or special requests.
05System integration
Connects to your systems to look up requests and their status.
06Reports and continuous improvement
A dashboard of the most frequent questions and the ones it could not answer.
Learn more
Chatbots and Smart Conversation up close
WebsiteProduct website linkComing soon
Interactive bookletThe product page in the EXAB company profileOpenOur clients
Entities that adopted our solutions in this pillar
University of Hail
Higher educationAcademic business intelligence solutions
More products from EXAB
Discover the EXAB ecosystem
See Chatbots and Smart Conversation in action
Book a demo with our team, and we'll show you how the product adapts to your organization's needs.
- Phone
- +966 54 203 2454
- info@exab.sa
- Working hours
- Sunday to Thursday, 9:00 AM – 6:00 PM